Best when: customers already message you on WhatsApp (or a similar chat channel) and you want the bot to book real fleet deliveries on Kilo — then reply with status updates from webhooks.
You still need: a Kilo Business org with delivery settings / coverage / riders. The prompt does not create that for you; it implements the code path.
The agent is instructed to call GET /capabilities (and service locations / warehouses) so the bot only offers services this business enabled — same idea as the public form’s service step — and to match hostels/gates for pickup & delivery while skipping service locations for errand shops.
Use the Copy prompt for AI card below. After the agent finishes, it should list only the dashboard steps you still need (key, webhook secret, image host allowlist, optional “Customer delivery messages” off).